Terms & Conditions

Welcome to Elements by Nirvania.

These Terms & Conditions (“Terms”) govern your access to and use of https://nirvaniaelements.com/ and the information, features and services available through the website.

By accessing or using the website, you agree to these Terms.

1. About the Website

Elements by Nirvania is a premium décor and art curation brand offering collections that may include:

• Sculptures
• Home décor
• Pots and planters
• Antiques and heritage pieces
• Artisanal lighting
• Outdoor furniture
• Art and decorative objects
• Customised or curated décor solutions

The website is intended primarily to showcase our brand, collections and services and to allow visitors to submit enquiries, communicate with us and request appointments or consultations.

The website does not currently provide online purchasing or payment facilities.

2. Website Enquiries

Submitting an enquiry, appointment request, WhatsApp message, contact form or chatbot message does not create a binding purchase agreement.

Our team may contact you to understand your requirements, discuss availability, provide additional information or arrange an appointment.

A commercial transaction is confirmed only when the relevant terms, quotation, order confirmation or invoice have been separately agreed upon.

3. Product Information and Images

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, materials and other information presented on the website are accurate.

However, actual products may differ slightly from website images because of:

• Screen and display settings
• Photography and lighting
• Natural materials
• Handmade or artisanal production
• Variations in colour, grain, texture or finish
• Natural ageing of antique or heritage pieces

Such variations are often inherent to handcrafted, natural or unique products and may not constitute defects.

4. Availability of Products

Products displayed on the website may be subject to availability.

Certain products may be:

• One-of-a-kind
• Limited edition
• Handmade
• Antique or vintage
• Imported
• Specially sourced
• Made or customised to order

Displaying a product on the website does not guarantee that it is currently available.

Please contact Elements by Nirvania for current availability, specifications and pricing.

5. Customisation and Bespoke Requirements

Selected products may be available for customisation depending on the nature of the product and customer requirements.

Specifications such as dimensions, materials, finishes, colours or other details will be separately discussed and confirmed.

Where an enquiry results in a customised, made-to-order or specially procured product, the specific cancellation, alteration, delivery and payment terms provided in the relevant quotation, order confirmation or invoice will apply.

6. Pricing and Quotations

Unless specifically stated otherwise, content displayed on the website is provided for general information and does not constitute a binding quotation or offer.

Final pricing may depend on factors such as:

• Product selection
• Materials and finish
• Dimensions
• Customisation
• Availability
• Sourcing requirements
• Transportation
• Installation
• Taxes or other applicable charges

Any formal quotation issued by Elements by Nirvania will specify the relevant commercial terms.

If there is a difference between general website information and an approved quotation, order confirmation or invoice, the latter will apply to that transaction.

7. Appointments and Consultations

Visitors may use the website to request appointments, showroom visits or consultations.

Submitting an appointment request does not guarantee a specific date or time until it has been confirmed by our team.

We may contact you to confirm, reschedule or obtain additional information regarding your appointment.

8. WhatsApp and Chatbot

Our website may provide access to WhatsApp and/or an automated chatbot to make enquiries easier.

Chatbot responses are intended for general assistance and information only.

They should not be treated as a binding quotation, final product specification, professional advice or contractual commitment unless separately confirmed by an authorised representative of Elements by Nirvania.

9. Intellectual Property

Unless otherwise stated, the content available on the website, including:

• Elements by Nirvania name and branding
• Logos
• Text
• Photography
• Videos
• Graphics
• Artwork
• Website design
• Product presentation
• Creative content

is owned by, licensed to or used with permission by Elements by Nirvania.

Website content may not be copied, reproduced, republished, modified, distributed or commercially exploited without prior written permission.

10. Acceptable Use

You agree not to:

• Use the website for unlawful or fraudulent purposes
• Attempt to gain unauthorised access to the website or its systems
• Introduce viruses, malware or harmful code
• Interfere with the security or operation of the website
• Scrape or systematically extract website content without permission
• Misuse our enquiry forms, chatbot or communication channels
• Use our photographs, branding or content commercially without authorisation

We reserve the right to restrict access where misuse is identified or reasonably suspected.

11. Third-Party Links and Services

The website may contain links or integrations with third-party services, including social media, maps, WhatsApp or other platforms.

These third-party services operate independently and may be governed by their own terms and privacy policies.

Elements by Nirvania is not responsible for the availability, content, security or practices of third-party websites or platforms.

12. Website Availability and Accuracy

We aim to keep our website accurate, secure and available.

However, we do not guarantee that:

• The website will always be available without interruption
• All information will always be completely error-free
• Every displayed product will remain available
• Website content will always reflect the latest collection or specification

We may modify, update or remove website content at any time without prior notice.

13. Disclaimer

Website content is provided primarily for information, inspiration and general product discovery.

Unless specifically stated otherwise, it should not be treated as architectural, structural, engineering, electrical or other professional technical advice.

Customers should consult appropriate professionals where technical suitability, installation or structural requirements are involved.

14. Limitation of Liability

To the extent permitted by applicable law, Elements by Nirvania will not be responsible for indirect, incidental or consequential losses arising solely from the use of, or inability to use, this website.

Any rights or obligations relating to an actual product purchase or service engagement will be governed by the applicable quotation, invoice, order confirmation and relevant law.

Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded.

15. Privacy

Our collection and use of personal information through the website are governed by our Privacy Policy.

Please review the Privacy Policy to understand how information submitted through enquiry forms, appointments, WhatsApp, chatbot and website tracking technologies may be handled.

16. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices or applicable law.

Any revised Terms will be published on this page with an updated Last Updated date.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Subject to applicable law, any dispute relating to the website or these Terms will be subject to the jurisdiction of the competent courts in Hyderabad, Telangana, India.

18. Contact Us

For questions regarding the website, these Terms, our collections or our services, please contact:

Elements by Nirvania
Survey No. 5/3, Nandi Hills Plot No. 77, Road No. 52 BNR Hills, BN Reddy Colony, Rai Durg
Hyderabad, Telangana - 500110, India
Email: info@nirvaniaelements.com
Phone: +91 96427 02727